Are your products in stock?

Some products are in stock and ready to ship, while others are made to order.
Each product page clearly indicates availability and estimated processing time.

Are the products original / OEM?

No. Our products are aftermarket styling parts, designed to enhance the appearance of your vehicle.
They are not OEM parts, unless explicitly stated.

Do your products fit my car?

Fitment information is clearly stated on each product page, including:

• Vehicle model

• Production years

• Bumper or package compatibility (e.g. M Sport, S-Line, AMG)

If you are unsure, please contact us before placing your order.

Do you sell custom or made-to-order products?

Yes. Some products are manufactured on demand or customized according to the selected vehicle configuration.

Custom or made-to-order products cannot be returned, in accordance with EU consumer law.

Where do you ship from?

Orders are shipped from our EU warehouse or manufacturing partners within the European Union.

What are the delivery times?

Delivery times depend on product availability:

• In-stock items: usually shipped within 24–48 business hours

• Made-to-order items: production time is indicated on the product page

Delivery times may vary depending on the destination country.

Do you ship internationally?

Yes, we ship to most European countries.
International shipping options and costs are calculated at checkout.

Is installation included?

No. We sell products only.
Installation must be carried out by the customer or a professional workshop.

Do you provide installation instructions?

Some products include basic installation guidance.
Professional installation is recommended for best results and proper fitment.

Will the product affect TÜV / road legality?

Our products are designed for styling purposes.
It is the customer’s responsibility to ensure compliance with local road and inspection regulations.

Yes, for standard (non-custom) products, you may request a return within 14 days of delivery, provided that:

• The product is unused

• The product is in original condition and packaging

Which products cannot be returned?

The following items are non-returnable:

• Custom-made or made-to-order products

• Products showing signs of installation or use

• Products returned incomplete or damaged

How do I request a return?

Please contact us by email before sending any item back.
Returns sent without prior authorization may be refused.

What payment methods do you accept?

We accept secure payment methods available at checkout, including:

• Credit / debit cards

• Other secure online payment options (depending on country)

Is my payment information secure?

Yes. All payments are processed through secure and encrypted payment gateways.
We do not store credit card information.

Do your products come with a warranty?

All products are covered by the legal warranty against manufacturing defects, as required by EU law.

Normal wear, improper installation or misuse are not covered.

What if my order arrives damaged?

Please inspect your package upon delivery.
If damage is detected, contact us within 48 hours with photos of:

• The packaging

• The damaged product

How can I contact you?

You can reach us via:

• Email (recommended)

• Contact form on our website

We aim to respond within 1 business day.

Can I change or cancel my order?

Orders can only be modified or cancelled before processing or production starts.
Once production or shipping has begun, changes may not be possible.

By placing an order on our website, you confirm that you have read and accepted:

• Terms & Conditions

• Return Policy

• Privacy Policy